Service & Support

Aurora supplies solar batteries, solar inverters, all-in-one solar systems, commercial energy storage and solar lighting. Explore our product range for current models.

What is your core competence & flexibility?

we have stronger and experienced R & D, quality control, production and international sales team. Offer quick response and action to customer inquiry or characteristic requirement. Our product is module design, there is great flexibility to extend the specification to meet customer expectation.

Are your manufacturer? how about your production capacity and delivery lead time?

Yes. Aurora manufactures solar lighting and energy storage products, with production, assembly and testing capabilities. Delivery schedules depend on the model, order quantity, customisation and component availability. Contact our team for the confirmed lead time for your order.

How many years of warranty offered? How is lifespan of your product

Warranty periods vary by product and component. The selected LiFePO4 battery models listed on our Warranty page have a 10-year battery cell warranty and a 5-year BMS warranty; the listed battery packs have a 5-year warranty, and the listed ECHO systems have a 2-year warranty. Solar street lighting warranties are 3 or 5 years for the models specified there. Refer to the applicable model and order terms. Cycle life and design lifespan are separate from the warranty period.